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At 1xxbet, we take a straightforward approach to your personal data — we collect only what your account genuinely needs, we store it with care, and we tell you exactly how to review or correct it. Access to this platform and the protections described here depend on your local law and eligible regions.
This policy describes the categories of information 1xxbet collects when you create an account, fund your wallet, or reach out to support. When you register, we collect your name, contact details and the credentials you set. When you complete a transaction through Nagad, Upay or Bank Transfer, we record the transaction reference, amount and timestamp so your account wallet stays accurate and disputes can be resolved clearly. When you browse the site, standard server logs capture your device type, browser and IP address — this is routine for any web service and helps us keep the platform stable across mobile and desktop. We do not sell your personal information to third parties. We share data only where it is necessary to process your payment, verify your identity in line with standard account checks, or comply with a lawful request. Retention periods are linked to account status: active accounts retain full records; closed accounts are held for the period required by applicable rules, then deleted or anonymised. If you have a question about how a specific data point is used, you can raise it through the support routes listed on this page. Availability and the legal framework that governs this policy depend on your local law and the eligible regions in which the platform operates.
Every Nagad payment is logged with a reference and timestamp in your account wallet. We use this record to confirm receipt, handle any discrepancy and maintain an accurate transaction history you can check in your account area.
Upay transfers are matched to your account at the point of processing. The record is stored against your user profile and is accessible to support staff when you raise a query about a payment that has not reflected correctly.
Bank Transfer deposits create a paper trail that sits in both your bank statement and your 1xxbet account history. We retain this data for the period required by applicable rules and will share it with you on a verified support request.
This privacy policy applies specifically to the 1xxbet website at 1xxbet and the account services accessible through it. It covers data collected at login, during account setup, through payment processing and via support interactions. It does not extend to third-party websites linked from our pages, payment providers' own platforms, or external services you use independently. Understanding the boundary helps you know who to contact when a question arises about a specific service.
Data collected when you log in, set credentials or update your profile falls fully within this policy. We control how it is stored and who can view it internally.
Payment data processed through Nagad, Upay or Bank Transfer is covered here for the portion we hold. The payment provider's own privacy terms govern data on their platform.
Browsing behaviour on 1xxbet, including pages visited and session length, is captured in server logs covered by this policy. We use it only for service stability and aggregate analysis.
Links to external sites, wallet apps or game content providers operate under their own policies. We are not responsible for data practices outside the 1xxbet domain boundary.
You have concrete actions available under this policy, and each one has a clear path. To review the information held on your account, open the account settings section after logging in — the profile tab shows your stored name, contact details and verification status. If any detail is incorrect, you can edit it directly in the same area or ask support to correct it on your behalf if the field is locked pending verification. To raise a question about how a specific record is used — for example, a transaction logged under Nagad or a Bank Transfer reference you do not recognise — contact support through the live chat or email route published on the site. We aim to acknowledge data queries promptly and provide a substantive response. If you decide to close your account, the closure process is handled through support; once confirmed, we follow the retention schedule described in this policy before removing or anonymising your records. Eligibility to exercise these rights may depend on your local law and the eligible region in which your account is held.
Log in and open the account settings page. Your stored profile details, verification status and transaction history are shown there. No separate request is needed for basic self-service review.
Edit unlocked fields directly in your profile. For fields that are locked after verification, contact support with your account reference and the correction needed. Support can update records on your behalf.
Use live chat or the published support email to ask how a specific data point is used. Include your account reference and the record in question so support can give you a direct answer.
Closure requests go through support. Once confirmed, your account enters the retention period required by applicable rules. After that period, data is deleted or anonymised in line with this policy.
If a section of this policy raises a question you cannot resolve by checking your account area, our support team is the right next step. Use the contact routes published on the site — we do not maintain unlisted channels, and we do not quote response times we have not verified. When you contact us about a data matter, include your account reference so support can locate your records without delay.
Open the live chat widget on 1xxbet to ask a data or privacy question directly. Share your account reference in the opening message so support can pull up the relevant record immediately.
Send a written query to the support email address published on the contact page. Email is useful for data correction requests or account closure questions where you need a written record of the exchange.
The account help area inside your logged-in profile covers common privacy questions, including how to update contact details and how to read your transaction history for Nagad, Upay and Bank Transfer entries.
Handling your data consistently is part of how we keep account interactions predictable. Our approach covers four areas: what we collect and retain, how cookies work on this site, what access controls protect your account, and how you request a change to any record we hold.
We keep account and transaction records for as long as your account is active and for the period required by applicable rules after closure. Payment references — including Nagad, Upay and Bank Transfer records — are retained to support dispute resolution and are deleted or anonymised once the retention period ends.
1xxbet uses cookies to maintain your logged-in session, remember language preferences and collect anonymous traffic data. You can adjust cookie settings in your browser at any time. Disabling session cookies may affect your ability to stay logged in across pages.
Your account is protected by the credentials you set at registration. We strongly recommend using a unique password not shared with other services. If you suspect unauthorised access, contact support immediately through live chat so your account can be reviewed without delay.
To correct a data record, update contact details or ask about a specific retention decision, reach support through the published live chat or email route. Include your account reference in every message — it is the fastest way for support to locate the right record and respond accurately.
These are the questions we hear most often about data, account records and privacy rights on 1xxbet. If your question is not covered here, contact support through the live chat or email route on the site.
At registration we collect your name, email address, contact number and the login credentials you set. If you complete identity verification, we also hold the documents submitted for that check. We collect only what your account needs to function.
Transaction references, amounts and timestamps for Nagad and Upay payments are stored against your account profile. We use this data to keep your wallet balance accurate and to resolve any discrepancy you raise with support. We do not store full wallet credentials on our servers.
Yes. Log in and open the account settings page — your profile details, verification status and transaction history are visible there. For a broader data summary or records not shown in the account area, raise a request through live chat or the support email address published on the site.
We share data only where it is necessary: to process a payment through Nagad, Upay or Bank Transfer, to carry out standard account verification, or to comply with a lawful request. We do not sell personal information. Third-party payment providers handle your data under their own privacy terms.
Unlocked fields — such as your contact email or phone number — can be edited directly in account settings. Fields that are locked after verification require a support request. Contact support via live chat, include your account reference, and specify the correction needed.
After a confirmed account closure, your records enter a retention period set by applicable rules. During that period the data is held securely and is not used for marketing. Once the period ends, records are deleted or anonymised. Contact support to begin the closure process.